Head of Customer Support

For our Headquarter in Rancate, we are looking to hire an Head of Customer Support.

Personal Details

****************************************
Name and Last name Name and Last name First Last
Gender

Gender She/Her He/Him They/Them I prefer not to say
Address Address
Street Address Address Line 2 City State / Province / Region Postal / Zip Code Country
Nationality
Work/residence permit
Email
Date of birth Date of birth / DD / MM YYYY
Mobile phone
Professional / Educational details

****************************************
Highest educational qualification level
Type the exact name of your last obtained highest degree
Year of degree achievement

CEFR* Language skills / levels
*Common European Framework of Reference for Languages
	N/A	A1	A2	B1	B2	C1	C2	Native speaker
English	EnglishN/A	EnglishA1	EnglishA2	EnglishB1	EnglishB2	EnglishC1	EnglishC2	EnglishNative speaker
Italian	ItalianN/A	ItalianA1	ItalianA2	ItalianB1	ItalianB2	ItalianC1	ItalianC2	ItalianNative speaker
French	FrenchN/A	FrenchA1	FrenchA2	FrenchB1	FrenchB2	FrenchC1	FrenchC2	FrenchNative speaker
German	GermanN/A	GermanA1	GermanA2	GermanB1	GermanB2	GermanC1	GermanC2	GermanNative speaker
Spanish	SpanishN/A	SpanishA1	SpanishA2	SpanishB1	SpanishB2	SpanishC1	SpanishC2	SpanishNative speaker

Other language:

Position's technical skills
Position's technical skills	Expert	Proficient	Average	Aware but don't know much	No experience
Customer Support Experience	Customer Support ExperienceExpert	Customer Support ExperienceProficient	Customer Support ExperienceAverage	Customer Support ExperienceAware but don't know much	Customer Support ExperienceNo experience
Experience in a managerial / supervisory role	Experience in a managerial / supervisory roleExpert	Experience in a managerial / supervisory roleProficient	Experience in a managerial / supervisory roleAverage	Experience in a managerial / supervisory roleAware but don't know much	Experience in a managerial / supervisory roleNo experience
CRM software and tools	CRM software and toolsExpert	CRM software and toolsProficient	CRM software and toolsAverage	CRM software and toolsAware but don't know much	CRM software and toolsNo experience
Experience in benchmarking activities	Experience in benchmarking activitiesExpert	Experience in benchmarking activitiesProficient	Experience in benchmarking activitiesAverage	Experience in benchmarking activitiesAware but don't know much	Experience in benchmarking activitiesNo experience
Experience in DEMO activities	Experience in DEMO activitiesExpert	Experience in DEMO activitiesProficient	Experience in DEMO activitiesAverage	Experience in DEMO activitiesAware but don't know much	Experience in DEMO activitiesNo experience
Experience in coaching and training	Experience in coaching and trainingExpert	Experience in coaching and trainingProficient	Experience in coaching and trainingAverage	Experience in coaching and trainingAware but don't know much	Experience in coaching and trainingNo experience
Experience in weekly/monthly customer reports and surveys activities	Experience in weekly/monthly customer reports and surveys activitiesExpert	Experience in weekly/monthly customer reports and surveys activitiesProficient	Experience in weekly/monthly customer reports and surveys activitiesAverage	Experience in weekly/monthly customer reports and surveys activitiesAware but don't know much	Experience in weekly/monthly customer reports and surveys activitiesNo experience
Computer literacy	Computer literacyExpert	Computer literacyProficient	Computer literacyAverage	Computer literacyAware but don't know much	Computer literacyNo experience

Other technical skills:
Other information

****************************************
Availability to relocate to Switzerland
Job status
Last (or current) job title
Years of experience in the role (or relevant field)
Desired yearly salary for this position
Required notice period

Required notice period > 60 days 30 - 60 days 15 - 30 days <15 days immediate availability
How did you find out about this job vacancy?

How did you find out about this job vacancy? Delvitech website Social media Newspaper ads Scientific publication / journal Other news source Friends and colleagues
Attachments

****************************************
Upload your CV

Attach Files

Please upload only pdf, docx, doc, txt
Cover letter

Attach Files

Please upload only pdf, docx, doc, txt
Work certificates / reference letters (optional)

Attach Files

Please upload only pdf, docx, doc, txt
Diplomas/ Certificates

Attach Files

Please upload only pdf, docx, doc, txt
Photo (optional)

Attach Files

Please upload only pdf, docx, doc, txt
Other, please Zip it

Attach Files
Privacy Policy / Candidate's personal data

Privacy Policy / Candidate's personal data I declare to have carefully read the Information on the processing of candidate’s personal data and I consent to the treatment of my personal data for the purposes indicated. I declare to have carefully read the Privacy Policy and I consent to the treatment of my personal data for the purposes indicated.

Head of Customer Support

Head of Customer Support

Personal Details

Professional / Educational details

Other information

Attachments